Kitchener, Canada
907 Frederick St #9
N/A
+15197441146
This is the company my school used for graduation so I had little choice and had problems from start to finish. Unorganized with booking, never received a confirmation email or anything - had to call to confirm my appointment time. 50 sitting fee. Had the photos taken, they're alright, but why is there no way of getting digital copies?! I called to double check there was no way to order/pay for digitals and was told the only digital option they have is a CD. Seems outdated and out of touch to me. Overall poor experience and disappointed I cant even share my photos with family and family online.
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Very rude and unprofessional photographer. Had my grad photos done the other day, showed up on time and was not greeted. Also, the photography setup was very unprofessional, with wires and old props. I was told there was no time to get ready in a very uninviting tone, yet I’m the one paying a ridicules amount of money for this. They also seemed more interested in setting up their stuff rather than offering me help to get ready. Did not feel invited at all, don’t plan to purchase the photos they took based on other bad reviews. Not as good as other portrait companies. Edit: I’m not usually one to say bad things about a business, but I just can’t think of anything good about this one.
Horrible photography company. Starting off - 25 sitting fee just for 10 minutes of photos.. seemed overpriced. The photographer had no photography skills and made me pose in a ridiculous manner such as standing up with my arms crossed.... sorry but that's not a pose for a graduation photo. Out of 16 photos I had, only 4 were acceptable and attractive. The others made me look large and ridiculous. The background on almost every photo was BLACK. With a black gown and a black hat and dark hair.. why are you using a BLACK background? You think they would know how to take a photo properly. After ordering my stupidly expensive photos - 70 for one 8x10 and 25 retouching fee and paying for shipping- I received my photos in the mail. The order book only quotes a price for premium retouching - 25. Basic is free, and fly away hairs are not quoted on a price and it just mentioned it being retouched. After receiving my photos, my flyaways are everywhere and not retouched like expected. Why pay 25 for premium if it won't even be retouched properly? I called customer service to ask why it wasn't retouched and the customer service rep was unbelievably rude when I explained the situation. Horrible company. Horrible photos. Horrible customer service. Would give them a 0/5 if I could. Save your money and go to an actual professional photography company.
Ridiculous prices, mediocre quality. Forced to use
Not happy at all with my experience with this company. They did not take pictures that I was happy with and used poses that I told them I wished not to take. Also, a 50 sitting fee is ridiculous on top of a 300 photo package. I recommend going through a different company when looking to get your grad photos done.
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