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Rogers

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Kitchener, Canada

rogers.com
Cable company· Internet service provider· Telecommunications service provider· Cell phone store· Electronic parts supplier· Satellite communication service· Telephone company

Rogers Reviews | Rating 3.7 out of 5 stars (5 reviews)

Rogers is located in Kitchener, Canada on 2 The Boardwalk #230. Rogers is rated 3.7 out of 5 in the category cable company in Canada.

Address

2 The Boardwalk #230

Phone

+1 5195796333

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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A

Anurag Bhatnagar

Not gonna come at this location ever. They try their best not to help you

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S B

I recently visited this location in order to remove one mobile device from an existing account, and open a new account under the same device. After a 75 minute wait, I was met by the \Manager\ Nathan Chalmers who was the most arrogant, sarcastic, disingenuous, and uneducated person I have ever encountered in a retail setting. Mr. Chalmers stated that he could not process my request based on a lengthy list of nation wide policies held by Rogers. Mr. Chalmers then proceeded to continuously speak through any alternative suggestions I offered in an incredibly condescending manner. I realized a short while later that every single one of Rogers nation wide policies were in all actuality only policies manufactured and upheld by Mr. Chalmers himself. Within a 15 minute telephone discussion with a Rogers representative I completed the exact transaction that was deemed impossible by Mr. Chalmers, along with three other general inquiries I had. The most frightening part of this entire experience was that Mr. Chalmers was training another employee that day to become a Manager of a separate location. Rogers is going to have a rather swift decline if these mannerisms and ideologies are deemed acceptable, and utilized in the training of future staff members.

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Alan Zhao

I went to this store today. They had a very strict process like only 2 people could enter at the same time, and must wear face masks inside. But the really weird part was that after I waiting outside for 30 mins and finally entered the store(another lady followed me in and got kicked out due to the only 2 customers rule), I found out both of the 2 workers were not wearing any face covers. Isn't it Ironic? But one of them helped me get my business done smoothly, 3 star it is.

D

DOOM SLAYER

Went there today, was greeted and taken care of very professionally by a Cassandra, she helped me activate my own device and explained everything very clearly to me, highly recommend!!

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Mychel Hendricks

Stay Away!! Store didn't have proper hand sanitizer at the front door. The Customer Service Representative was not wearing a Mask. Was quite rude when he unlocked the door and said, \What do you guys need!\, could not access our account information and would not call Rogers in order for us to give his store OUR money. An absolutely atrocious experience. there's no way THAT store will be in business for long with customer service like that.

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