Kitchener, Canada
2960 Kingsway Dr UNIT C015B
N/A
+1 5198966204
Wheelchair-accessible entrance
Amber was absolutely amazing!!! Very knowledgeable and patient with all my questions. She clearly loves her job and helping people. She explained everything in a clear and concise manner!
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Awesome help Im terrible with cellphone stuff they helped me upgrade no issues
The lack of product information on telus's behalf cost me significant inconvenience. I purchased a note20 ultra and an apple watch se on Sunday with the promotion at the time. I was undecided about the smart watch between apple and Samsung but after the representatives advice I purchased the apple watch though I own no apple products. When I attempted to connect the apple watch to Samsung and after doing my research I discovered they are incompatible. When spending this sum of money on technology I logically expected to receive the notification that the 2 products I purchased simultaneously were incompatible which I had not. In hindsight this looks like an unjust upsell. In an unregulated market I would pass as a ill prepared customer. At a cellular service retail location this passes for a terrible customer experience. I have been refused an exchange which I still hope telus will change their mind about. Im with telus to stay but I've an apple watch I cannot use!
Natasha was great very Patient answered all my questions. Highly recommend this store
Rude and boarder line mean staff! They lost a great business customer! No proper knowledge of products and we felt we were rushed out of the door!
Natasha was fantastic setting up the my new account. She explained everything in detail and answered all my questions
Natasha was wonderfully patient, knowledgable and no heavy sales pitch. Thank you so much!!!
Amber was Amazing and extremely helpful! Thank you so much
Deli
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