Knoxville, United States
11341 Campbell Lakes Dr
N/A
+1 8653928090
We had been driving from Kentucky in the rain, smoke, and fog and had to make reservations over the phone knowing hotels would fill up soon because of the rain. We were both exhausted, especially my poor husband who had been white knuckling it for over a hundred miles. I always check the bed ever hotel we go to..... this is what was under the sheets. There was only a top pad and fitted sheet covering it....but this mattress should have been replaced a long time ago!!! I could see the exhausting and absolutely miserable expression on my husband's face when he said if you want to go somewhere else, we will... but he was so ready just to get off the slick rainy road and sleep, it was my turn to make a sacrifice, so since there were 3 sheets on the bed I used 2 on the bottom and covered with one and slept in my clothes then bathed immediately first thing in the morning. The coffee pot was missing the tray that holds the coffee to brew, so no morning coffee, and as someone else stated there was a mildew smell. (Not overwhelming, but definitely there.) No more making reservations sights unseen!
like
The hotel room was clean and quiet and had a perfect location close to shopping and restaurants in Turkey Creek. We like to travel around and one of my favorite parts of a hotel is the air conditioner because the hum puts me right to sleep but the AC here was so quiet and had zero hum and I cant sleep in total quietness so that was an adjustment and the AC didn't seem like it really cooled the room like it should have even at the lowest temp. Overall a good hotel to stay at while visiting family and friends unless you're like me and need some kind of AC hum.
Nothing fancy..just a clean room and a comfy bed. Could use a little maintenance on the door locks. Other than that, it was quite peaceful and got some well deserved rest.
Clean room, bathroom looked recently remodeled. Bed comfy, pillows had covers, breakfast was good for these covid times. Personnel pleasant and helpful. We had our dog with us so sure we got a pet room but there were no doggie smells. Would definitely stay here again. Oh and price reasonable!
Not very clean. Very run down. Sketchy surroundings and clientele. Did not feel safe. Would not stay here again.
The front desk people were very helpful....especially Celeste. Also very clean rooms...and quiet. No doubt this is the place to stay in this area.
Quiet however I do believe the maids might have missed a few steps..
Halls reeked of stale cigarette smoke. The room smelled fine. Bed was hard, pillows had no shape. Toilet tilted, walls needed repainting.
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