Knoxville, United States
2053 Thunderhead Rd
N/A
+1 8652884449
Toilets
Wheelchair-accessible toilet
Well pleased with my visit. First time patient at her practice after a trusted friend's recommendation. Very thorough examination and she answered and explained everything in a very knowledgeable way that I could understand. Staff was very friendly and she honestly did a fantastic job of getting my prescription correct. I picked up my new eyeglasses today and such a difference in my vision. I know things change but being a life long wearer of corrective lenses I've unfortunately had my prescription incorrect in the past. As I text this I'm looking out my kitchen window going "Wow!" That says it all. New loyal patient here as far as I'm concerned. I called my friend and thanked him for recommending her to me. This is the best way I know to thank her. Seeing is believing.... and I'm seeing good!
like
Warm welcoming staff at the front desk. Check in was simple even for a new patient. Prescreening technician was engaging and friendly. Dr. Puckett took her time to perform a thorough, comprehensive exam and took an extra moment to answer questions and perform patient education. Great experience. I will be back next year!
Good experience. Very short wait time. Front desk staff accessed my insurance without a card. Tech who did pre-testing was nice, funny, friendly, and efficient! I really liked her. Doctor was friendly, too. She did a great job with my eye exam and I will be returning next year. :)
I cant say enough good things about this location! It surprises me that there are even ANY less than 5 star review for this location! Everyone is super friendly and helpful, they even worked with me to get my glasses styled and all of the details in order, knowing I couldn't purchase the glasses that day! They never made me feel like I was a bother or wasting their time, and they told me about a week for the glasses and they arrived about 3 days later so I was very pleased! The Dr. who did my eye exam was detailed and thorough, never made me feel like she was rushing to get to her next room. She reviewed me as an individual case and made sure to ask me if I had any more questions or concerns before she left! I was referred here by a co-worker and I will refer anyone I can to this location too!
Dr. Puckett was very professional. She was explained the importance of keeping my contacts clean. Seemed to really care about my eye care. I was very pleased with my visit. The entire staff was very pleasant.
Hadn't had an eye exam in a while and Dr. Puckett and her staff were very professional but friendly too. Dr. Puckett took plenty of time to answer my questions and make sure I understood the information she provided me.
Dr. Puckett was fantastic. But her office is ran by some horribly incompetent and snooty, passive aggressive people who dislike their jobs or something. Every time I have called to check on my contacts whoever has answered the phone has instantly said "they arent in and it will be a week", without asking my name. Then today I call and was told the same thing and I said Saturday made a week. The girl on the phone immediately became rude and state " you should understand that our weeks run by business days". I ask for a corporate number or a governing board and she refused the number. I have never been treated like this before and it is ridiculous that it has happened now. Response to Dr. Puckett My phone is listed under my husband's name not mine. So their is no way they would know I was calling. This post was made before your staff pulled you from another patient without me asking to speak to you. I also the its a little odd that out of all the other negative post made on here you choose to reply to mine.
Friendly staff and knowledgeable doctors, what else could you need. Front staff helped me understand my insurance benefits and the doctor took time and explained what she saw. My whole family will be going here.
Deli
The best companies in the category 'Deli'