Knoxville, United States
5634 Merchants Center Blvd
N/A
+1 8656878989
A nice hotel but can’t believe the bartender allowed someone to vape at the bar while I was eating. Disgusting!!!! I’m sorry but it’s the same as cigarettes and second hand smoking. This hotel should be ashamed. Never ever again.
like
Very comfy bed and excellent shower besides a well-furnished room. Check in and out were awesome. Great cocktail hour!
The front desk was courteous and delightful. The hotels very clean and the rooms were clean. Overall a good experience except if I pay 120 roughly for room then I expect a decent breakfast replacement if you usually have a hot breakfast. Instead we got an orange two granola bars and 8 oz of water. Not even a full water bottle for a 120 room. The Brown bag breakfast is the last impression and is less than desirable.
I had a great time here the staff were very attentive to my needs, the restaurant food has a small selection because of Civic but everything was delicious, drinks were great also
Woke up at 5am to a TICK under my pillow. Not happy. Informed the lady at the desk and she didn't seem alarmed. She asked my husband if we were sure it wasn't a lady bug. Like we don't know the difference between a lady bug bad a TICK. Will not be staying there again!
I love the holiday inn in knoxville, it is the best hotel I've stayed at in a long time. Staff is so nice, beds are amazingly comfortable, hotel is clean, food from the restaurant is delicious, and they have a good beer/wine/liquor selection. Love this place!
I was ripped off trying to book this hotel. I found the rate of 139.00 so I booked the room. I put in my CC info and completed the rest. It never showed me a final screen it only said your reservation is booked and gave me the reservation number in which I took a screenshot of along with the price it was to be. I was charged 279.00 on my card. I called them immediately to try to resolve this and was basically told that it was non refundable even though it had only been a couple of minutes. However they would cancel my room and put in a request to refund my money but that may take up to 7 to 10 days for a decision. Basically I would have to pay for another room somewhere else then they would still keep my money. This hotel has been fine but due to being ripped off I would never use this one or encourage anyone else to again.
Nice, clean hotel!! We were impressed with our room. It was really clean, and the bed was super comfortable! This is probably the nicest holiday inn we've stayed at. It has a small bar/restaurant in the lobby area too. All the employees we interacted with were very kind and friendly too! The hotel is also a quick 10 minute drive to downtown Knoxville, right off the highway. This was a great stay! I would definitely stay here again.
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