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Journeys Kidz

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Knoxville, United States

journeys.com
Shoe store· Baby clothing store· Children's clothing store· Fashion accessories store

Journeys Kidz Reviews | Rating 3.5 out of 5 stars (8 reviews)

Journeys Kidz is located in Knoxville, United States on 7600 Kingston Pike. Journeys Kidz is rated 3.5 out of 5 in the category shoe store in United States.

Address

7600 Kingston Pike

Price range

$$

Phone

+1 8656906759

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Open hours

...
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LeighAnne Coleman

I considered whether or not to even leave this review because I never do, but this particular situation really bothered me. I have worked in customer service for over 6 years and I was treated worst than I think I ever have inside a store. This was by a woman I figured out later on was a “key holder manager” by the name of Hailey (has septum piercing). Anyways, I am an adult and will admit I was inside the Kidz store because I have a smaller foot and quite frankly, like everyone else, looking for a cheaper shoe. I think this seemed to have bothered Hailey the entire time I was there because asking for her to get me a few different shoes in a few different sizes seemed to be quite the task. One so much an eye roll and attitude came with each shoe I asked for. An overly outgoing and what I would consider overly nice person, myself, I felt almost uncomfortable asking her for help because she seemed to be so unhappy doing so. It honestly not only hurt my feelings, but really made me question why someone who seemed to want no business helping people was in a profession that does just that. Anyways, by the end of it, I just said I’d go to another mall/store where I would be treated more kindly. Got the district managers number and will be calling her tomorrow about this. Just really feel like it’s not okay for this behavior. If I can be nice to people all day long at my job (no matter how frustrating that can be at times), so can she.

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Mary Anderson

Kacie from this location ruined my outlook on my favorite shoe store. Came in to make an exchange and she questioned whether I tried them on or not. Even had the audacity to tell me someone else should take care of me. I’m so outgoing and love people so I was just in shock that someone would treat me so rudely. The manager was kind and said she noticed the behavior but chose not to do anything about it. Won’t be back here unfortunately because of one girl that works there that should not work with people.

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Eliza Murphy

Im not one to write reviews or speak my mind about situations I am not in or fully aware of what is going on but the other day when I was in your store I witnessed something that has bothered me all night and day and I just have to say something. I watched one of your employees try to leave as she was crying and seemed very upset and in distress. I turned my head as it was non of my business as to why she was upset but she got brought to the back with another co worker and I just heard some very demeaning and disrespectful conversations towards the worker who was upset and it really hurt me to listen to it. I hope she is okay but it was not right tge was she was talked to when she was very clearly upset. It really broke my heart.

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Jeff Selvage

nice store

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Ameera Al-hussein

LOVE JOURNEYS!!!

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Michael Romines

Very heloful staff

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Stephanie Potts

Backpacks for the kiddos..

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Lisa Foster

No customer service at all!!!!

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