Knoxville, United States
5030 Kingston Pike
N/A
+1 8655884052
Wheelchair-accessible entrance
I met the owner Bobby about 4 or 5 years ago. I had helped his parents with their Medicare and I think they were pleased, but he did NOT like my V.A. prescribed glasses. Unfortunately, you don’t get a lot of choices, but they are a good benefit to say the least... He asked me to make an appointment to gwt an eye exam with ‘Doc’, so I did! This is where a friendship started! I had my eye exam, and had a chance to talk with ‘Doc’ for 30 minutes or so, and I have to say, he is one cool character...VERY intelligent, charismatic, friendly, well traveled AND very willing to share his inspiring insight on many issues we both had curiosities about! I also met Mike...now Mike is kind of unique...he gives off an aura of ‘tough’...at least at first! Once you get to talk with him....he also is SO much fun to interact with....AND when I needed new lenses....he was a PIT BULL with the company getting them done...AND, at NO CHARGE to me!!! Prior to this though, after meeting with ‘Doc’, Bobby and Mike searched the entire shop and looked, measured, had me spin around, and repeat the process probably 20 times until they found the PERFECT frames for my ‘build’! When I asked how much, I think he said they were 800 frames...and I was ready to fall in the floor...and then he said—but you only pay the eye exam! You helped my Mom and Dad...now I am helping you! I ended up getting another pair for riding the motorcycle that transitions—and both pair are transitional lenses!!! I got 2 really nice pair...lifetime warranties for maybe 600...no line bifocals and a pair that darkens.... Couldn't have been happier—and I have several friends from it too!!! Give them a try—bet you won’t be disappointed!
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Luttrell's are the best. They helped me get a great pair of glasses and great quality. My family goes there now. And we live in Sevierville. Worth the drive.
I learned the hard and expensive way that I'm incompetent picking out glasses for myself. Instead I go to Luttrells, describe what I want, and then we tour the shop, finding just the right fit for my face, style, and needs. I've been doing that for 15 or more years now and would not dream of going anywhere else. For my trifocals in the left photo, I told Bobby I wanted glasses that accurately conveyed that I am sophisticated, intelligent and that stupid people should leave me alone. Done. For the computer glasses, Bobby found a frame with large lenses -- I can see my whole huge monitor!! -- and a cute flash of red color on the temples. They're game changers. He and I are in such harmony, he knows the features I want on my lenses, so I get anti-reflection, UV protection, and high-index polycarbonate, scarcely needing to ask for them. I'm an old enough Knoxvillian to remember the billboards Luttrell used to have showing before and after pix of people with new glasses. The billboards are gone, but I am a walking advertisement for same. I cannot recommend Luttrell's Eyewear high enough. The small team of professionals care greatly about their work and your satisfaction. Give them a try!
That shop is superior. the service that Mike gave me both fixing a pair of glasses when I walked in and when I selected a new pair was phenomenal I love the way he got the fit just right and talked about options I’d think this is the best eyewear shop I’ve ever been in. I am delighted to learn about Luttrel Eyewear
Great experience, would highly recommend purchasing frames from this store. The owner was wonderful, very helpful without being intrusive. Thank you!
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