Knoxville, United States
200 Prosperity Dr
$$
+1 8652688614
N/A
This company was dispatched as part of my extended warranty for my Samsung refrigerator. My rep ordered the necessary parts to complete the install. He was very clean, put down a mat at the front door, put on booties and kept his mask on while working. He left the area spotless when he was finished. I was given instructions to use the ice maker after repair and he showed me all that was done to repair the ice maker. I am very pleased with the service I received.
like
I called Mr. Appliance to come look at my icemaker on my refrigerator. I had already looked at it myself and even tested it in the test mode. The maker would work and make ice intermittently. Well, the repairman shows up. Our first impression even my ten year olds is he wasn't familiar with our model of refrigerator. He proceeds to ask us if we had a magnet and a paperclip. My mistake assuming repair people carry tools with them. I told him that I had already tested it. Well, he took a look at it did a few things I already had done just tell me I needed to replace the icemaker for the price of 500! He left after only a few minutes of \working\ on the icemaker. After he left I looked under the refrigerator door and saw a wire hanging down. Opened up the refrigerator door put the wires back in and the icemaker is working perfectly! Save your 108 service fee. They are quick to tell you need something new when it is fixable. So essentially paid someone to tell me I needed a new icemaker. Common sense would tell you if an icemaker is working in test mode it is likely fixable. Watch a YouTube video and fix yourself. You will have better luck! Working perfectly. This woman with no experience fixed it herself easily! I am not one to leave bad reviews but called the company and felt invalidated. Told me the guy had been with the company several years.
Mr. Appliance's technician, Andrew, did an outstanding job in repairing our Built-In Double Wall Ovens. He was kind, polite and obviously very well trained. The computer board for our 16 year old oven had to removed and re-built. It was done in the amount of time quoted and reinstalled on time. It is working perfectly once again. I have used this company before because they are well trained, honest, fairly priced and easy to schedule.
Dryer had slight burning smell. Repair service was thorough, conscientious and explained well. Work area was cleaned up and everything put back in place. Vent hose shortened to help with heat exhaust. Unit tested okay when finished. Technician was friendly, helpful and answered all my questions.
Had an appointment set nearly a week in advance. They were a no-show and did not call either. My tenant waited all day for them. Very unprofessional on the repair side. Given that, their appointment scheduler was the exact opposite. Too bad her repair person was not the same. Gave the job today to someone else.
Deli
The best companies in the category 'Deli'