Knoxville, United States
7052 Kingston Pike
$$$
+1 8655882002
N/A
Outdoor seatingNo-contact deliveryDeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerComfort foodHealthy optionsQuick biteVegan optionsVegetarian options
I am a Bite Squad driver and pick up from here often. Tried it myself today and it is fabulous. The shrimp with lobster sauce is awesome! Dinner portion is a lot of food.
like
Updated: March 29, 2019. The egg drop soup was great. Again the sauce on the sweet and sour chicken left something to be desired. Vegetables were not cooked at all. Only rice choices were fried and white steamed (I wanted brown rice). Egg roll was yummy. Staff was very attentive and glass was never empty. I think they may have changed ownership since the last time I ate here. Thai and Malaysian food is now on the menu. Old review: The building is a little run down, but don't let that stop you. It was clean. My glass was never empty. Very attentive staff. I had sweet and Sour chicken, egg drop soup and an egg roll. Loved the soup. Entree was good but for some reason I wasn't pleased with the sauce... Wasn't like I remembered when I ate here years ago. I'll be back and see if it's any different.
Gave us the wrong order. After picking the order and realizing that it was a wrong order we went back to let them know they have given us the wrong order. The refused to give us what we ordered or any help, at all. We left the food with them and left. Never returning back. Worst customer service and attitude!!!!
I ordered the Pho Soup from Plum Tree, I looked up their menu online since I've never been there before. It said it's 9 for the Pho so I called in the order and looked forward to picking it up. When I got to the drive thru, the maskless woman at the window told me the price was 13.06 I told her I thought it was 9. She said sorry the price has gone up. Then I said but everywhere online (their website, Google, pics posted of their menu) it says 9 for Pho. She said they haven't updated it yet but it's been like that for a while and that when the price of beef goes up so does the price, sorry. I'm just like, that's not how it works, if that is what it says on your company website and Google menu then that is the price. Anything else is illegal and considered false advertisement. And if it's been that way for a while then why has it yet to be updated?? She didn't care that I was inconvenience I'm glad I had a few extra dollars in the car. Plum Tree didn't take responsibility for their miscommunication and false advertisement. I hate that I ended up paying for it. I should have just drove off! I hate bad customer service and that is what I received. Update your menu and take responsibility for YOUR mistakes!
Not what I thought.... hmmmm I ordered tofu seafood soup off the “authentic” menu and ended up with egg drop with bits of shrimp! For 16 not worth it and not “authentic”. Hope they can improve!
Deli
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