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Shields & Shields Optometrists

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Knoxville, United States

Eye care center· Optometrist

Shields & Shields Optometrists Reviews | Rating 4.1 out of 5 stars (8 reviews)

Shields & Shields Optometrists is located in Knoxville, United States on 10219 Kingston Pike #101. Shields & Shields Optometrists is rated 4.1 out of 5 in the category eye care center in United States.

Address

10219 Kingston Pike #101

Phone

+1 8655393888

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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C

C Malone

Run as fast as you can if you are thinking about Shields & Shields as your Optometrists. Unethical sales practice! For sure not the same old man Shields that was a "deacon".

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Marlene Kirby

I have had my glasses made here for years. I have some serious eye problems so I have to go to an Opthamologist to prescribe my glasses but I always get 2 pairs of glasses and the lenses are very expensive. I came in on Monday,September 21, 2020 to leave my glasses prescription and pick my frames and was told the gentleman who did that was talking with a provider. I waited and waited and I could hear he was off the phone but he never came to get me. Then I saw one of the doctors bring a patient in to him and they politely pushed that person in front of me and still left me sitting there. I went up to the desk and requested my prescription back and when I got it I made a point to say loudly as I went out the door, "This is no way to do business." You would think doctors especially would want to be aware of courtesy and good treatment of customers. Oh well! Just rack it up to one peon customer lost. Good riddance I guess. I am a retired bank vice president and will influence all I can to shy away from this place.

T

Tiffany Kirby

I have had great care from the staff as well as the doctor himself. They have made sure that any issues I have had are addressed and resolved. They make sure I walk out being able to see better than when I walked in.

K

K

Dr. Shields is very thorough and kind. He genuinely cares about his patients, and he is great with kids.

A

Amber Evans

Outstanding care!!! Dr.Shields is hands down the best eye doc around for contacts...glasses...etc. Their staff are top notch! Carson, himself returned my call to place an order....even when office was about to close... he didn't mind to answer extensive questions. I was not able to catch other staff names (that took previous calls) but they delivered messages and made sure patients felt not only welcomed with their calls / concerns but followed up with. I can't think of any reason why anyone wouldn't choose this practice for your needs. Thank you, Dr. Sheilds & Staff!!!! See you soon.

D

Danielle Sykes

I have been going to Shields and Shields for a long time. I have always had a good experience. Dr. Shields is always pleasant to me and has a good sense of humor. The lady who helped me pick out glasses was very helpful. I have no plans of going anywhere else.

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Lisa Joffe

I highly recommend Dr Charles Shields and his staff. I was so impressed with Dr Shields and his staff

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Natalie Helton

Loves Dr. Shields- took the time to help and diagnose me. I was feeling miserable with and eye infection and he made me laugh while in tears from the pain. Great experience- highly recommend

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