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Staples

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Knoxville, United States

stores.staples.com
Office supply store· Electronics store· Office equipment supplier· Office furniture store· Paper distributor· Computer store· Passport photo processor· Print shop· Recycling drop-off location· School supply store· Shipping and mailing service

Staples Reviews | Rating 3.6 out of 5 stars (8 reviews)

Staples is located in Knoxville, United States on 8913 Town and Country Cir. Staples is rated 3.6 out of 5 in the category office supply store in United States.

Address

8913 Town and Country Cir

Price range

$$

Phone

+1 8655603150

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Sandra Turner

They always have what I need. They even took my return without a receipt, researching it themselves. Much appreciated!

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David E. Rutledge

Unable to do business with staples anymore. With their new printing self service station they can no longer accept cash to print items from email. So they asked that you buy a card from them to use on their machine rather than making the prints and charging you cash you have to pay a set amount for their card and utilize that for the printing. I will take my business to OfficeMax or Office Depot who still have customer service Representatives who are able to quickly and efficiently print off emails in charge you 100% US currency here in America for those prints.

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Iris Augustadt

My cashier was friendly and made pleasant conversation, but I don’t remember their name. The store was clean and organized and I got what I needed. Not the best deals in town but it was close by and I didn’t feel like driving to Turkey Creek. Checkout was quick and my cashier signed me up for the rewards program, and prompted me to complete the receipt survey for a chance to win a 500 gift card so I did that as well Edit 3/25/2021: I tried to use my card yesterday and it declined. Thought it was because I was out of state. Declined again today locally. Called my bank and she said that I was part of a Staples breach 2 stars

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Steve Camperson

I was 9 hours from home trying to work a business deal. So I went to this store to send a fax. I was having an issue with the fax not sending. One of the store associates named Brandon had noticed me standing there looking confused. He asked if I needed help. I certainly did lol... He said he did not know how to help me. But Ian in the print department was a whiz with this stuff! As soon as he was done with his customer. He would be able to help me out. It wasn’t working for Ian either. He did a number of things to the machine to try and get it to go through. He seemed very knowledgeable and friendly. He said to communicate with a person I was sending the fax to. Their machine may not be turned on. I checked with him. Turns out there was a typo in the fax number. I can honestly say the staff at this Staples did everything they could to help me get my business deal done! Thanks for the help guys!!!

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Dustin Watson

I went to 3 stores looking for ink. As I was leaving someone asked if I needed help. He knew my ink was currently unavailable and another associate helped me shop cheap printers. Very helpful staff

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Michael Smith

I sent a co-worker to Staples for find a refill for his Shaeffer Desk Ballpoint pen. The same refill used in most Shaeffer ballpoint pens. He was greeted by an assistant manager, David who told him what isle the refills were on. He could not find the refill. He went back to the assistant manager and explained that he could not find what he was looking for and asked for help. The assistant manager told him that he did not have time to help him. The store was not busy and the assistant manager was not engaged with another customer. He just did not want to help. From now on I will suggest people shop at Office Depot or Amazon and not Staples. This is inexcusable behavior for an employee and far worse for a manager. Staples needs to reevaluate their staff. Rude behavior will send your customers to Amazon.

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Laura Chambers

More of an issue with just this store instead of the company. Placed an online order for a fountain pen to pick up in store. The only reason I was picking it up at Staples is because no other stores in the area had the pen. When I walked up to the cash register the guy kept talking to his coworker even though she told him several times that I was standing there. When He finally asked how he could help I let him know I was picking up an order. He asked what I was picking up and I let him know a fountain pen. He then stood there and made fun of me for placing an online order for a pen. I asked for him to please get the order so I could leave. He goes behind another counter and gets the fountain pen and brings it back. He’s laughing and says here is your one pen. Will not shop with this location again

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N T

Super friendly and helpful stuff, clean and well organized store! Thank you!

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