Knoxville, United States
3103 Alcoa Hwy
N/A
+18658518688
I just went to this store for the first time tonight. I was only dropping by to just look at some helmets for my boys. You cannot find good helmets anywhere. They were only going to be open for about 30 more minutes but we went by anyway. We were greeted right away and after we told them we were just looking at helmets. They were so kind to let us just look around and pull helmets down and try them on even knowing we were not going to buy anything tonight. I cannot believe how kind and generous these people are. They are moving to a new bigger location on Kingston Pike. Make sure to visit them! They are great people!
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Great place, great ownership. If you're looking for something that's good for your kids or your outdoor fun, this is the place to go. The ownership really wants to only sell quality merchandise when he could choose to go with quantity and cheap, he'd rather go with quality to have a satisfied customer for the long haul.
The worst customer service I have experienced in a ATV dealer. I bought a brand new Linhia UTV from them. On the two occasions that I needed service they refused to schedule me to bring it in. They told me to call back in a month to get on the schedule. They cited that they were short mechanics and they were closed for two weeks for COVID. When I said I bought this from you and was hoping to get it in sooner because I use the UTV daily, they said no one around here will touch these. \You will just have to wait. I am the owner and no one will touch this brand around here.\ he said. I called for service on December 17,2020 and again on February 16, 2021. I took my UTV to Athens to be serviced which is 1.5 hour drive for me on both occasions. I got impeccable service from Miller Small Engines. It may be a drive, but I highly recommend them. I will never give this company business again. Too bad there isn't a zero star for this review. They don't deserve a 1 star.
Friendly place very nice people first time there so can't say alot but so far so good
Just recently bought a 4 wheeler from here for half the price of the big name places. It is Chinese made and doesn't have suspension but for the price I am happy. This thing is wicked fast though. Service took time to answer all my questions. Selection was huge. I'll buy again from here and return to service my toys.
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