Kottayam, India
CMS College Rd, Baker Hill
N/A
+91 4812567403
Toilets
Wheelchair-accessible liftWheelchair-accessible seatingWheelchair-accessible toilet
If you want to waste your time then you can definitely visit the center. We took a new insurance from HDFC Ergo and HealthAssure team scheduled an appointment here at 8.30AM morning. The staff working here does not have a clue how to handle a customer and they don't even know the availability of doctors. They made us wait for 6 hours and because of covid situation we were unable to get appointment in another center. The front office staff is irresponsible, arrogant and will make you feel sorry for yourself for visiting the center. To whoever own this place: if you don't know what you are doing, shutdown your center and do other business, don't waste our time.
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Modern Diagnostic Centre offering diagnostic & various medical tests
Ever heard something about appointing well educated employees? Not really, because the way your receptionists treating customers, will be the most disgusting experience one person could ever dream of. Too bad!
Very very very poor customer relationship. Especially the receptionist ! So bad !
Very rude and unprofessional receptionists!!!
May be the facility is good but the receptionist peoples not done a good work. Last week my wife ask for a ultra sound scanning for pregnancy. but the receptionist at the time (28/02/2019) respond very badly to her that she dont know there was booking before scanning as we came from ernakulam because, my native in kottayam and my parents done check up there in modern only. the receptionist at the time wont told anything about the pre booking for scanning and simply throw the doctor prescription receipt towards her and told that they don't have any time to spent. If you dont have time please reply kindly. we are not suppose to work under your firm. As per to her she is a pregnant lady and she have the right to report this kind of character towards clients or customer in related department. So I never support this kind of manners and am not suppose to opt others to done here..
Modern located in middle of kottayam town. Various blood tests are available. There is no MRI facility. Parking facility available
very bad behaviour to customers
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