Kottayam, India
near Deshabhimani, Chungam
N/A
I would give zero stars. I would like to say this is the worst customer service I have experienced in my life. I had done my all services from the LG service center for my washing machine. Recently I had an issue raised on Nov 8th, I had waited 2 days to get the response when it was promised by their customer executive they would get back to us in 24 hours. Since I couldn't get any response from their part, I called them again inquiring about the issue. They gave me a number of person named Joseph. After contacting him, he assured me that he would send the concerned person to look in to the matter. They came and checked and told they would visit back with in 2 days as they were short of their resources. The person who visited was Praveen. I had no response for 3-4 days despite calling them again and again. I was told the same response saying they would come. However, no one showed up after many promises. Recently I had called on 23rd Nov, I contacted with a person named Rajeev. He was very rude and not courteous, and justifying the mistakes made by their employees. he promised me he would sent me the executives the next day. To my dissatisfaction, no one has showed up. I am really frustrated and disappointed with their lack of responsibility. Its been many days since I raised the issue and they are no where near their promised response time of 24 hours. Terrible customer service center and I would not recommend this service center to any one even if you have to go 100 miles from your home. Not at all worth your time and money.
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Nice Service
Poor service & maintainance. Never go for this brand.
Deli
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