Kuala Kangsar, Malaysia
No. 139, Persiaran Prima 2
N/A
+60 57733333
I have never experienced such bad experience in my life. Even restaurant responds fast when it comes to a problem. I have been calling and messaging them for days and still no response from them. Even the main customer service and marketing team doesn't pick up my call or reply. PLEASE FOR GOD'S SAKE NEVER HOST YOUR PRESTIGIOUS WEB WITH THEM. PLEASE HIRE A BETTER COMPANY IF YOU LOVE YOUR MONEY. THANK YOU!!!
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I would give 0 stars if I could. Website is from the 1990s and RUDE customer service, from the stone age. I was given 2 WhatsApp numbers to text for technical support from the live chat agent. Both didn't respond and today one responds rudely telling me they were in the hospital and asked "are you satisfied?" after my repeatedly messaging them for help. Their "customer service" finally said "whatever" and then asked me what I needed help with. When I told him I was leaving precisely because the service sucks, he said "Fine, better than a lot of headache". And there you have it folks! A totally crappy experience, both the hosting and the customer service.
Bad Service. I'm not satisfied with their support services... I hate it.. im trying to contact them 10 times using online chat.. but no reply
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