Kuils River, South Africa
80 Van Riebeeck Rd
N/A
+27219035114
Strict on Covid-19 protocol. Staff scheduling is excellent. Staff acknowledging all customers entering their business. It's a joy to go there. Their Baby Clinic, in fact the entire Pharmacy, is operating like a well oiled machine. Well done management and staff for treating your customers like Royalty. Keep it up Thank you for your great service rendered
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One star doesn't describe the humiliation experienced, I am disgusted in the level of service received. My girlfriend asked one of the staff members a simple question thrice "Where do I go for the clinic services" she was not answered , the staff member then started being rude for no reason , my girlfriend then walked away and said the customer service is pathetic. Thereafter the staff member followed her and started insulting her infront of everyone, telling her next time she should not walk away from someone (even though she could not even take the time to deliver basic customer service, but is exceptional at harassing a customer). Being the better person my girlfriend left the store, the staff member came running out shouting and trying to start a fight the supervisor had to literally pull her to stop. She had no apparent reason for acting the way she did, is this really the type of people you employ. Does she realize the customer actually pays her salary? This is unacceptable and will definitely be taken further
Their Delivery Service is Great. Thank you Essential Health Kuilsriver.
Excellent sevice and they also deliver
Amazing service, delivery service is a life saver.
The pharmacy is convenient. Closes a bit to early for my liking.
I have been dealing with this pharmacy for the last 15 years as my doctor is right round the corner and I have always had great service. There are ample staff to assist you, the staff are super helpful and very friendly. I will not change pharmacies for anything.
Staff is friendly & always ready to help me find whatever I need - the prescription line has a reasonable wait time & is never ridiculously long (I am very often there as my husband frequently gets repeat scripts). The non-prescription line is pretty much the same. I love that they have a baby clinic - it makes things easier having an appointment for my baby's vaccinations. I also managed to get my own vaccination there when my doctor discovered I didn't have any antibodies to ward off measles. I get my birth control here as well. On most occasions I am assisted almost immediately. Would recommend this pharmacy to everyone, especially moms.
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