København, Denmark
Julius Andersens Vej 3A
N/A
+45 86260606
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Their website could do with a total makeover, and you could tell by the experience at the pickup that they aren't a native eCommerce shop (comparing to e.g. proshop.dk). But I got what I wanted, the wait was less than 10 minutes, really nice person finding my items - and the price fair. That said, they are still retailers and not etailers by heart.
like
Not fast service. In stock status is not updated real-time. So you can an explanation that an item is out of stock even if their site says “in stock”. You have to check all items carefully since they have a tendency not to “deliver” some item or put less amount.
I had a gift card and though you can't use it online, after writing an email with Bauhaus staff they found a way to let me still use it with click and collect. I also called the hotline, asking about skrews and again I got help. So the service is good and the staff is nice, if I'm in need of material I'll go to Bauhaus again
No stars. Offered a discount on a product as the product box was damaged with an e-mail congirming that tje product was in good condition. When i opened the box most of essential parts were missing. In addition i emailed yhe salesperson and even SMS’en a picture of the product with the missing parts and did not even recieve a reply. Never Will order from bauhaus Valby click and collect again.
Great store. Lots of selection and a friendly and helpful staff. There's a long checkout line at peak periods (Saturday afternoon say) but that's too be expected. They carry a lot of amazing fixtures in plumbing and electrical. Reminds me of Home Depot and Lowes back in the USA, but less crazy.
When picking up my order they refused to return an item I ordered by mistake
Good service they have everything you need!
Amazing service
Deli
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