La Habra, United States
201 S Harbor Blvd
N/A
+1 5622646000
Toilets
Wheelchair-accessible toilet
The front office and the dentist and dental tech were welcoming. They were genuinely concerned with my medical problems.
like
Major communication problems here. It takes forever to get through to someone at the actual clinic location. It seems like the automated phone system is designed to make it as hard as possible to speak to a human being at every step of the way. High doctor turnover rate. Mental health workers are dangerously improperly trained, especially when it comes to trauma. Their knowledge of LGBTQ-related issues is zero. I would avoid at all cost.
Welcome to VCC where our goal is to make people think we actually care about you and your needs. Our Drs leave and find better options since they’re so overworked here... while continuing to waste your money for quick 5 min phone calls our drs also completely ignore you and LOVE to cut you off and make you feel like the smallest person on the planet.
Very disappointed with some lady by the name of Karen not sure who she is. She is so unprofessional my mom heard her tell the social worker over the phone that my sister was ridiculous for being at a mental health facility. She had no idea that my mom heard her . I understand she is probably stressed out or overworked but still it's not okay. She chose to be in this field and seems like she has no passion for helping families. I hope the supervisor sees this and looks back at the call as calls should be recorded. I was considering talking to a supervisor but who knows she might be the supervisor. I am a nice person and I don't care how she feels about my family but she needs to know that someone else isn't going to be as nice as I am . She can jeopardize her job if she does this to someone else .
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