La Mesa, United States
5500 Grossmont Center Dr
$$
+1 6195897222
N/A
Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsCoffeeComfort foodHappy-hour drinksHappy-hour foodKids' menuLate-night foodOrganic dishesSmall platesSpiritsVegetarian optionsWine
About 11 days ago I had an Uber Eats order from this location. They forgot to put a 35.00 drink with my order and didn't acknowledge that it was evidently their mistake. I spoke to someone over the phone and was told that the driver could come back out and retrieve the drink, they aren't responsible for anything "third party". Be careful with who you spend your money with. I understand protocol, but not flat out "sorry, it's out of our hands" after spending over 180.00.
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Chicken Salad and Full rack of ribs! Had this delivered and I’m going to say the salad was delicious and omg huge, I seriously couldn’t find the bottom of the tray! Hubby had the Ribs, with mashed potatoes and a Cesar Salad! He couldn’t finish his dinner! I’m telling you this place isn’t just about pizza!
I decided to treat myself and get the rib eye steak mind you this is a 30 plate so I expected it to be juicy and delicious. The steak came out and the presentation was perfect it looked nice and juicy and it was a perfect medium rare just how I like it but as I start taking the first few bites I noticed it was bland I kept trying to eat it but It just had no flavor like it wasn't seasoned. I had to take it home and season it to be able to eat it. For 30 I think they could of done better
Nice but was seated out side with a newborn. Aohad to let them no to turn on some hear out there. Plus ur food gets cold faster the wind was blowing..
Update! We was sat down at a dirty table and then it was half cleaned when the host came and wiped it down for us. Saw the host half cleaning another table and she pulled down her mask and pretended to spray the disinfectant in her mouth while looking at another employee. Staff seems like they don't want to be here walking around looking depressed, but our server Esmeralda was very attentive and professional and even had one of our drinks remade bc it had no taste. Prob my worst visit at this location. Thanks Esmeralda for being present with us!
Had dinner at bourbon today and I could say I was very pleased with the food and service. All staff was kind and professional, food was delicious and came out in about 20-30 minutes. I could honestly tell you it was worth the wait I ordered the lamb shank and it was delicious our wonderful waitress even brought out some complementary fries which were a delight to snack on while we waited for our lamb. Overall I had a great time here. Will be back!
I like it here. Each time regardless of location I had a good experience. The staff has always been above average and made me feel warm. The food is quite tasty even for someone as demanding as I am. Good vibes go well with the Jeremiah Red which clocks in at 7.3% I reccomend BJs highly. Keep up the good work.
Long story but this is why they deserve a 5 star.... I ordered online for takeout because my boyfriend was already in the area so he could just pick it up and go home. He got there and said it took extra time it wasn’t ready by the time they said so just be aware of that I believe it was an extra 10 minutes. He got home with the food and I ordered the cauliflower barbacoa tacos with the side but I changed and was up charged an extra 2 something for sweet potato fries. That’s fine I wanted the sweet potato fries. Well they weren’t there they still gave me the mixed grains it comes with which is like a Mediterranean salad of quinoa and veggies. I really wanted those sweet potato fries. I was mad. Lol I made my boyfriend call because I told him why didn’t he check the food he said it was sealed and believed everything was there he even asked for ranch for my sweet potato fries. He was on hold for a couple of minutes until the manager answered and it’s like he felt my frustration and me really wanting those sweet potato fries! He felt bad and gave us a 10 certificate to use for next time. I told my boyfriend it’s like he heard me saying I didn’t want to go there anymore, I wanted those dang sweet potato fries! But because of his customer service alone(and my boyfriend really likes the shrimp scampi) I’ll keep going there especially this location even though it’s farther for me than the Chula Vista location. So thank you Mathew! You’re a great manager! No other bjs location had apologized and/or gave us a courtesy card. PS. I believe it’s the systems fault because in two other locations they have forgotten the sweet potato fries?! I think the letters are small and the employees don’t see it?! Bjs should really look into that...
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