La Mesa, United States
5500 Grossmont Center Dr #145
$$
+1 6194644400
N/A
Outdoor seatingKerbside pickupNo-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodHealthy optionsKids' menuQuick biteSmall platesVegan optionsVegetarian options
I love Panera! This location is hit and miss, but I think the food is usually good. Sometimes my veggie sandwich will have 1 pieces lettuce and onions(wrong order maybe? ), sometimes it's complete. Sometimes the food is incredible, and sometimes I have to spit it out. But it's more bad than good, for me.
like
Not sure what happened, but I ordered delivery tonight through grubhub from here and the order was initially delayed about 45 minutes and then it never arrived. My 6 year old was pretty disappointed. So if you have a family don't bother trying to order via delivery from here. I couldn't even try to re-order because it was too late (they closed at 9p).
We sat outside and had lunch. Good food esp. their Cheesey Broccoli soup. Great menu to choose from. Nice and friendly employees. Kept very clean.
Best case scenario there was an armpit hair in my soup...
Just hope they don't mess up your order. I ordered online with curbside pickup and when I got home my food was not in the bag. Everybody else's food was there. I called and they told me that I could come back and get it or they could give me credit for a future order. I had not been to Panera in over a year, I did not want credit, I wanted a refund. Their policy is that I could only get a refund if I go into the restaurant. They messed up and expect me to fix it?!?! I already went there once, I'm not going back. I asked them to deliver my pizza then, they said they were too busy and didn't have any available drivers. They obviously do not care about their customers. They took zero responsibility for their error. All I wanted was a refund for items not received, I don't think that is unreasonable.
I put a 2 star because I work down the street from this location and I have always ordered online and out of maybe the 8x I have ordered online, 6-7x my order has been wrong. Where as items were missing or items were not added. Out of all those mistakes I only recieve apologies, and only once did they comp a meal for the next time I ordered. But this time I requested no olives in my greek salad, there were olives. I requested chips with my soup and salad, there were no chips. I ordered grilled cheese with a roll, there was no roll. I took pictures showing what was missing and what was not removed from the order as requested. Well today,, because I had to go back after sitting down only to find missing items and having to go back to get those items, I only had 7m to eat my lunch on my lunch break. I wrote this review in hopes someone from there (Panera Bread-Grossmont) actually listens and that employees are mindful that all orders online are correct. I keep asking for that request and still results are the same. Here a pictures of my order that is missing and not removing olives.
Where do I start. My lady and I went for dinner and placed the order. The register girl repeated the order correctly. I was never given a receipt for the food. When the order was ready I was missing a whole sandwhich. When I asked about it they said its not on the receipt. I never received one to begin with. To top it off I asked the register girl about the problem. She argued with me and charged me again. Tables were filthy, bathrooms were disgusting. Never again will I spen my hard earned doller with this establishment. Very unhappy about the whole thing. Stay away from this location.
I love Panera! Delicious, nutritious, wholesome food in a modern, comfortable environment. At this location they are very friendly and helpful as is typical of Panera restaurants. This location also has a great view outside the wall of windows. I've had a great experience in my first two visits at this Panera.
Deli
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