La Porte, United States
6836 W Johnson Rd
N/A
+1 2198723667
I have used this company for decades! They are prompt, reliable, provide quality work and service. I don’t know how they respond if you have an issue with them because I never have had any! Reasonable prices.
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I contacted this place after they fixed my garage through Home Warranty of America. I paid my 75 service fee and they fixed the garage door after the parts arrived. Fast forward to 4 1/2 months later, the same problem they fixed, broke again. I was told to contact HWA for a recall but it was not honored bc 90days has passed. I called Tri-Star again To see if they could look at it and was told I would have to pay another 75 for them to come and fix the same problem that they were supposed to fix months ago. Obviously it wasn’t fixed right because it again. Terrible business who rather keep taking money and not honor the faulty repair they did. I shouldn’t have the same issue months later if it was fixed correctly the first time. DO NOT USE
Horrible customer service experience. Took multiple days to try and fix my garage door opener before I went with a competitor who took 15 minutes total. Not only were they unable to fix it they forgot about me on the second day they were supposed to come back and on the third day said they were too busy with other jobs and wouldn't be able to come back for 3 additional days. Should have went elsewhere to begin with.
Called for an emergency repair, They were very friendly and very prompt. Great to deal with! A
These guys are awesome! Pam was very pleasant and professional on the phone, and Eric was very efficient and professional in person. Appreciate the quick, excellent service!
Deli
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