La Vista, United States
8380 Harrison St
$$
+1 4025927990
N/A
Kerbside pickupOnline careDeliveryDrive-throughIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I recently was prescribed a new medication. When I first started taking it, it really affected my sleep. On day 3 I decided to call the pharmacy on my lunch break to ask if this would pass once my body adjusted to the medication. I was on hold for 45 minutes out of my hour lunch break. During the hold a few people answered the phone. I repeated my question over and over again only to be told I would need to ask a pharmacist let them find one and was put back in hold. I was on hold so long the line started transferring me to the main store. A nice woman answered the phone and sent my call back to the pharmacy... THREE TIMES. I never did get to talk to a pharmacist, but I work and I understand that sometimes there is just stuff going on behind the scenes and they are doing the best they can. I wasn't mad at all. I just let it go. However, I noticed on my last refill one of the capsules were completely empty. I thought that was strange and checked the rest. I found 4 more empty capsules. This is so frustrating because this medication is so expensive, but it is a controlled substance so its not like I can call and demand to be refunded. I debated on what to do because again, this medication is a controlled substance. I decided to just go ahead and call to let them know and see if this had been reported or not. When I called I made it very clear I expected nothing I was just informing them. The woman sounded so suspicious of me and got so defensive. I had even mentioned a manufacturing error and that the capsules didn't appear to be damaged at all like they had been opened previously, but she still felt the need to explain to me in a rude tone that no one there would have opened the capsules and that no one else had reported anything. So I was shorted over 15% of my medication and was treated like a liar when I spoke up. I'm not getting a prescription filled here again.
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Thank you CHARLES (pm / nights/ graves (?) For helping me with a better mask, grabbing me a basket, not being offended by my 'French' and holding the last 22 kinder joy eggs for me. You rock.
Could be a little more kind hearted. Couldn’t get the medicine my SO needed because it’s somehow my fault the Nebraska DMV issues paperback photoless IDs? It’s Christmas Eve and the lady with the red hair behind the counter was super rude and irrational, for the record I’m 23 and he’s 25 so she’s “just doing her job” in all the wrong ways. Now I see why CVS is acrossed the street. Helped us with no problems or judgment. That lady should be ashamed of herself
I want to give a shout-out to Melin, the young man that works in the pharmacy, at the Walgreens on Harrison. He was so kind and professional. I was bit by the neighbors dog, and when I went to pickup my prescription. He found a 50% off coupon that he was able to apply to my prescription. That's going above and beyond! His gesture spoke volumes!!! Walgreen's is lucky to have you. Keep up the great work.
Everytime I come here there's a 50% chance that they forgot to refill my prescription, even when I get a notification that it's ready I still have to wait 15 minutes because for some reason it's not ready. Also the prices are ridiculously expensive. It's just not worth it.
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