Lagrangeville, United States
1110 State Rte 55 #204
N/A
+1 8454637000
Very friendly people, perfect price. I'm planning use this service over and over
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Always great customer service, both from office staff and delivery person who confirms that tank is equipped to prevent overfills on your first fill.
I have been a customer for many years and always find them to be reasonably priced. Never had a problem with them.
I usually have never had an issue with getting my delivery within a day or so. I called Thurs and told earliest del in Monday. I asked about Sat/ Sun and told don't work on weekends which i knew was incorrect as i always see the trucks out on weekends. Well..Sat morning I hear something outside and see the BuyRite truck stppedsinfront of my house and backing up in my driveway. I'm thinking yeah my delivery is here.WRONG..they just used driveway to turn around in. NOW..IF THEY WERE MAKING DELIVERY IN MY NEIGHBORHOOD WHY NOT MAKE DELIVERY TO MY HOUSE. I know the lady who took my order was probably new in office..as she was also to fax me a statement of account but didn't.. BUYRITE.. don't tell customers you don't work on weekends when your truck's are out on weekends. Plan your delivery schedules more efficiently. Don't tell customers that automatic delivery customer get priority treatment..this isn't always true. Must say this has been a very bad experience for me this time and I surely hope it doesn't happen again !! They also charged my card already..4 days before delivery was even made..NOT GOOD
The staff of Buy-Rite Oil has been exemplary in every way. Courteous and professional at every turn.
Great team, friendly, courteous. They even leave treats for our dogs!
Great company, they were here so fast when i called, right after the recent blizzard! Everyone is great to deal with both office and delivery !
Horrible people, they told me a price over the phone and on delivery hiked the price up and charged me before hand. Also, they told me I had to be home for the driver to check the oil tank, or they would not deliver the oil. When I asked the driver, he didn't even know what I was talking about. I lost a days work for nothing. I called the company to tell them what happened and Heather, who was the customer service rep. was rude, accusatory, demeaning and didn't let me finish a word - she spoke over me the entire time and continually said, "I can't do anything about it." Never trying to work with me. SHe did not care that I was an unsatisfied customer and BUY RITE would lose my business and other potential customer. She appeared to just care about that statement she kept repeating, "I can't do anything about it." VERY POOR customer service and NOT a way to stay in business. WE (customers) are YOUR business!!! LEARN IT, Heather! And BTW - she didn't even address the issue of the tank being checked or why the driver did not know, nor did she apologize for that info. on their part.
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