Lake City, United States
2782 W US Hwy 90
N/A
+1 3863197244
Wheelchair-accessible car parkWheelchair-accessible entrance
I had stopped frequenting my gym as a result of the pandemic. I have been staying isolated, sanitized and exercise at home or on a trail. I tried to freeze my account to no avail and was even past due for my yearly renewal. I had accrued four late fees and I did not wish to renew but was automatically renewed and expected to pay. With the late fees and renewal, it was a hefty hundo on the wallet. That's where Kenneth, a planet fitness associate succored my predicament! Kenneth was amiable, sincere, and helpful. Kenneth went above and beyond the call by getting all four late fees waived and by canceling my automatic renewal. Kenneth saved me one hundred dollars overall and I am very grateful he works for Planet Fitness! I canceled my membership due to the global circumstances but rest assured I will sign up when things stabilize. His customer service skills outshined many at the lake city establishment and we need more people like Kenneth in the customer service industry. A paragon of what a gym associate should be, Planet Fitness should train people under him and give this man a pay increase! Bravo Kenneth and keep up the good work!
like
Busy gym, but clean. Staff was nice although the only drinks available was water.
It's a great place to workout. The machines all work plus there are more then one. So no one has to wait around to use them. There's even room in the back to do floor excercises. The showers are nice and spacious, and clean. The staff are absolutely the best always kind and courteous.
I visited as a guest and the staff was informative and friendly. There are several of the same work out machines and equipment so that you dont have to wait a long time to use a specific piece of equipment. There are several lockers, the bathrooms are very clean and there are places to shower and change your clothes. There are TVs and a variety of music playing. There are plenty of cleaning stations to make cleaning equipment easy before and after use. Plenty of hand sanitizing stations. Masks required in the building except for when you're on a machine or actively working out at a station. There are signs to distance yourself from others on every other treadmill, elliptical, etc.
Pretty new looking Planet Fitness that isnt too viewable from the main road off the exit. That's the only downfall. The gym itself is extremely clean, laid out well, and doesn't get too busy. Has massage beds, tanning beds, and hydro thereapy beds as well.
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Wheelchair-accessible car parkWheelchair-accessible entrance