Lake Cowichan, Canada
37 N Shore Rd
$$$
+1 2507490225
N/A
Outdoor seatingKerbside pickupDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeLate-night foodVegetarian options
Typical Tim's considering the times we live in. Covid protocol in place. Expect slower service because of this. If you're expecting anything different don't bother going.
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Really enjoyed this Tims especially after being in the bush for a while.
Such bad service never anything right ever. Poor management who doesn’t care and cuts corners all the time.Staff is nice though. Have ordered so much from this store hoping that this time it is made right but never happens. Not going to waste money anymore. So sad that they are still allowed to remain open. Take a look into it corporate your wasting your money.
Stale chocolate dip donuts, every time, left overs from the previous day I'm sure. This is at 9: am pretty much any day of the week.
The manager and majority of employees are super friendly and good. But somehow this is the slowest Tim's I have ever been to. I wait up to 15 minutes sometimes. I've stood and watched 6 ppl make eye contact and then completely ignore me. They keep the coffee pots at the back counter so the cashier has to go back and forth...firstly, there should be 2 ppl on the till at all times. I taking orders and handling money and one doing the order. I dont want the same person touching money all day then touching things i put in my mouth. Not once have I seen any one wash their hands or sanitize between cash and coffee. Certain ladies are super lazy and rude. They really have no business being in the service industry. While I realize the drive through is busy, I've seen maybe 6 or 7 things that I would do differently to heighten efficiency. The manager is awesome and super quick but it kind of seems like noone pays attention. They are not a team and it shows. Speed and accuracy of service are important. I've seen people just leave the store because they are tired of waiting....also, the bagels are always really stale and never properly toasted. So many things could be done differently. I still love the ppl and I realize we are on island time...but come on.
Great thank you, visited to drop off printed application for 2021 Cowichan Lakw Chamber Memberdhip...great service..got a tea to go.
Makes my morning better. Great staff.
Absolutely horrible if I could choose negative stars that's what they would get. Ordered grilled chicken wrap, sorry no grilled chicken. Ordered egg wrap with bacon it comes with no egg! Sorry we are out of eggs but we gave you extra bacon! So I get a wrap with bacon, oh and the cheese I asked them not to put on! Needless to say it ended up being no charge but still......
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