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I've had a great experience here! A big thank you for all the staff, especially during these difficult times.
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Very nice surgery, the receptionists are all really friendly and polite. The doctors are very thorough too and have a nice manner. Was very impressed by how organised the flu jab clinic was.
The Doctors , nurses and staff cannot be bettered if you need their urgent actions you get them having had bad experiences at another surgery in the locality the difference is chalk and cheese. The doctors do actually care for their patients even in these difficult Covid times.
I have no faith in this surgery at all ive had a problem going on 8 months plus and they just seem to push from pillar to post palming you off and making you feel like your are a bother to them i don't visit the surgery very often only when necessary so i do expect to get the care needed i do feel the duty of care in this practice does need improving i also find the the reception staff are rude and think they are above doctors orders. the only doctor that decent in the surgrery is doctor withers who will actually listen to you.
Nothting but praise for my experiences at Lakeside Healthcare. The reception team and the doctors for me have always offered a first class service. In my experience if you have a genuine health issue that requires medical attention you will be quickly seen. For those with coughs and colds that complain they can't get seen then simply go to a pharmacy!
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