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Staples

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Lakewood, United States

stores.staples.com
Office supply store· Electronics store· Office equipment supplier· Office furniture store· Paper distributor· Computer store· Passport photo processor· Print shop· Recycling drop-off location· School supply store· Shipping and mailing service

Staples Reviews | Rating 3.5 out of 5 stars (8 reviews)

Staples is located in Lakewood, United States on 7350 W Alameda Ave. Staples is rated 3.5 out of 5 in the category office supply store in United States.

Address

7350 W Alameda Ave

Price range

$$

Phone

+1 3037420500

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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A

Ash Staunton

Always excellent service in the Copy center. Today Leslie was very helpful.

K

Kristen Harris

Two stars because they printed what I sent them. I also wanted to recycle an old printer and a coffee maker. Their website specifically says coffee makers up to 40 lbs, but the cashier told me no. No explanation or apology or solution. Then I had to wait for my print with no acknowledgement. And the worker’s mask was pulled down while she ignored helping me. Just overall bad service.

E

Eric Morrison

My first visit to this store and I found all of the employees to be very friendly and helpful. One of them even offered to carry my new printer to my car. Now that's service!

M

Matt C

Very unhelpful place, they always point you to a machine. Lazy

P

Peter Pham

Not good service. I never come here again.

K

Kayla Person

They're printing service doesn't work and they did nothing about it they don't have an alternative.

F

Fine Way

Due to being from out of state, I decided to pick up a printer at this brick and mortar location instead of ordering it online through amazone. The price of the printer was identical and they had the item I wanted, but they tried to plug me with buying printer ink and also buying insurance plans. I politely refused both options initially, but they kept insisting and at some point even stated, "The printers are made to break." I understand that retail stores recoup money through ink purchases and also through insurance plans. But accosting potential big spender customers who have the income to purchase at the higher end of the spectrum is not how you maintain repeat business or keep repeat customers. I think that the reason why this behavior is being pushed is due to corporate pressure, but have some human decency to realize that when someone just wants to pick up a printer through an online order and they tell you "No" that it actually means that I don't want any other products from the store and being insistent on not ringing up my purchase when I have a credit card in my hand and obviously want to leave the store means that I really am not the customer you should be trying to bilk.

K

Kandi Rager

Needed boxes so I called to see if they had them in stock prior to driving. Rude ! As if I’m an inconvenience to her having to answer the phone. Told me I can drive there and find out. I told her I’ll take my business elsewhere bc she’s too hasty & rude. I would never talk to a customer in that manner. I also would never want to work with coworkers that are so lazy they put all their work on other people. How does she have a job in customer service?? August 6, 2020 10:15 am. - I pressed option 4 with operator and was transferred to the office supplies department.

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