Hugh Black & Sons Ltd

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Lanark, United Kingdom

hughblackandsons.co.uk
Butcher shop

Hugh Black & Sons Ltd Reviews | Rating 4.3 out of 5 stars (5 reviews)

Hugh Black & Sons Ltd is located in Lanark, United Kingdom on 74 High St. Hugh Black & Sons Ltd is rated 4.3 out of 5 in the category butcher shop in United Kingdom.

Address

74 High St

Phone

+44 1555662215

Service options

In-store shopping

Open hours

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R

Richard McCann

Had some Fantastic Spring Onion Burgers which we cooked on the BBQ, tasted amazing, so fresh and tasty. Can't wait to go back and buy some more.

C

Clare McKenzie

Fabulous butcher. Good quality meat and lovely staff.

G

George Porteous

Good value polite staff

R

Robert Taylor

3rd time getting food poisoning from the lasagna avoid this place at all costs

P

P Bell

My daughter and I have been shopping here for almost 3 years, spending a minimum of 30 - 40 per fortnight. Not much to you maybe but a lot to someone on a fixed income. PWe have never been disappointed or had any reason to complain before, but, on Saturday 18th April, my daughter queued along with about 6 other people in front, for at least 15 minutes outside the shop. I was sitting in our car in the disabled parking spot, I am 74, have advanced Parkinson’s and my daughter and I we’re perfectly aware and happy with the reason and the actions taken to safeguard customers and staff, but not close enough to read any signs in the window. I did notice however that nobody was behind my daughter. As we got closer to the shop door the two ladies in front of us left the queue and walked away so I got out of the car to join my daughter thinking we were next to be served. I went to look through the window trying to decide what we would be buying only to be confronted by a staff member waving her arms around and pointing at me and a hand written notice saying that you would be closed from 12:30pm until 1:00pm. No problems with that but we were the only people waiting to be served and it wasn’t quite time to close. Now call me old fashioned but I was upset and annoyed that a loyal customer and as the last in the queue, we were not allowed into the shop to purchase what we required. Nobody from your establishment came out to see if there was a queue behind us at that time nor did anyone come out to explain. As I said at the beginning we have had no reason to fault your staff customer service approach nor your products before and will miss you very much but I am sorry to say that your lack of attention to this one incident was so dismissive and lacking in care that we will not be queuing either inside or outside anymore. After all Damn Delicious is only a short drive away!