Lanark, United Kingdom
99-107 High St
$$
+441555662557
N/A
Their stock of cards and books etc is good but what is the point of having it if they cannot deliver in customer service. The last time I was in I was informed that it is 'self service' only on the checkout. I accidentally charged myself twice for something. The assistant knew I had done this and only agreed to assist when I noticed it. I complained to head office but had another experience of very curt customer service today so I gather nothing has changed. The staff don't want to interact with the customer and treat the store as somewhere for them to meet other members of staff to chat.
like
Has most of the usual WHSmith goods. A nice shop and nice staff
A little to expensive for most of us
OK just got my newspapers there
Deli
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