Larbert, United Kingdom
Lochlands Industrial Estate
N/A
+44 1324552424
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
This outfit had my low mileage well looked after xc90 due to a stationary incident caused door damage. They filled the door with cataloy after poorly straightening out the outer lip next to door handle, painted the entire side of the car (wrong colour shade) ordered the wrong door card and broke wind reflectors.(which they did replace, though fitted to wring sides as they are shaped and sided). Only sent pics to assessor and didnt realise the door frame was actually twisted. Had no communication from body shop manager whatsoever that after threatening insurer with court was able to take elsewhere for correct repair to be completed. Not reliable, knowledgable or communicative. Avoid
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Very professional throughout the crash repair process. Lots of communications, friendly and helpful staff and a very quick turnaround.
Very polite customer service and rapidly responding
Really nice staff and great customer service from the very start of my car repair til I got it back
Very slow repair time even when repair centre not busy. Been over a week with my car and a tiny superficial dent and expected it back today but still not ready. By the time it is ready today drivers will be finished and I will have to wait till Monday to get my car returned or pay fuel money to and from to pickup myself . I'd say this lengthy repair for such a small dent is only to get as much money from insurance for the courtesy vehicle as possible ...... Not happy !
Deli
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