Laredo, United States
1006 Hillside Rd # 1
N/A
+19567247179
I initially went to a different optometrist to have a piece of debris moved from my eye. He referred me to Dr. Trevino because he was a specialist. Dr. Trevino sat me down and had the piece of plastic removed from my eye in less than 5 minutes. He reassured me and kept me calm throughout the whole process. Which I deeply appreciate because I was a nervous reck!! The technician beforehand was so sweet and friendly. The visit was quick and easy. I definitely recommend if you find yourself needing an optometrist.
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WORST CUSTOMER SERVICE! I have nothing negative to say about the doctors, but the receptionists are incredibly rude! I went back to this clinic after being away for 10 years, & now I remember why I left. I will never go back.
These employees need to work faster. I literally timed them just chilling in the window for about 8 minutes having the time of their lives. After I interrupted their conversation they all scattered away and actually started calling out the patients. One literally had a chart on her hands for the longest time. I was actually timing to see how long it was going to take her to service the patient. 8 minutes! Come on people! \u200d️
The staff and Doctors here are amazing people. I was able to get an appointment quickly. Considering I work out of town and I am rarely home during the week to me that is exeptional service.
Made an appointment about a month ago, I come in and they tell me that my doctor is no longer available.... thanks for wasting my time
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