Larkhall, United Kingdom
6 Margaret's Pl
N/A
+448009992010
I took part in regular underage lessons from 10 years old and passed my driving test 1 week after my 17th birthday, amazing experience from such a young age. I then went on to do the pass plus and Rospa advanced driving afterwards to enhance my driving skills. Great service overall
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On board training are a great group of instructors who really take their time to understand your needs, even if you are slower than the normal person they really work with you to help you understand what to do. Can’t thank them enough.
Great company with high standards and values. Highly recommended.
I have been with the company for 12 years and I love the ethos of teaching people to drive safely. On Board Training is very special as we all work as part of a team, we care about the people we teach and ensure they learn at their own pace in a way that suits them best.
Rude and dismissive, never had an experience like this and my son didn't get his under age driving lesson! I booked a lesson for a certain time and turned up for that lesson. They had put down a different time. They tell me they sent an email which must have gone into junk. They clearly don't appreciate the idea of junk folders as they think they should also be checked. I wasn't told to check spam or expect an email. When I called I was told, very bluntly, that it was my fault. I would not have booked the time they gave me as it was not convenient. Had I received the email, I would have called. The attitude was disgraceful and unacceptable. Very unpleasant to deal with. Once they have your money they don't care. Even told me they didn't care what I thought. The concept of customer service is lost on this company. They hung up on me and are ignoring my emails. My son is clearly not going to get his birthday present from his grandmother. Would not recommend this company. Awful.
Great service worth every penny.
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