Las Condes, Chile
Av. El Golf 99, piso 5
N/A
+56 942623484
Online appointments
Passport photos
Tour to Valparaíso was OK, our guide luis was incredible knowledgeable so this rating isn’t about him. Although 80% of the group were Spanish, a lot of the time the English speaking didn’t understand what was going on. The tour is more for the older generation as it’s in a big group and not a lot of walking involved. Lunch - my advise to you is to not eat at the restaurant they choose for you as it’s a 3-4 course meal priced at 17000 peso for not a lot of food. There are more restaurants 5 mins walk which will be better money. Boat trip was included to see the sea lions and navy battle ships. (Guide on boat didn’t speak that much English) 3* for trip. 4* for guide
like
Don't book with this agency. Description does not meet reality at all. You will spend most of the day waiting for a bus, waiting in a bus or just waiting. Go and look for something else. Only positive point was the poor guide who tried to save the situation but was not informed by the travel agency concerning the program. Here again - go and look for something else.
We have traveled to different places in the past years and I have never faced such a huge disrespect like the one this terrible agency did. My husband scheduled the trip to Valparaiso Viña del Mar on whatsapp 3 days before the trip. On the night before he confirmed the tour and asked the responsible to let us know when he arrived so we could go down and avoid waiting - the gay told it wasn’t possible. Before 8am, the time scheduled for the tour, we were in front of the building - where we waited for 1 hour (!!!). Since we didn’t received any message, my husband texted the gay and, unbelieavable, he told that they have been to the hotel lobby and we weren’t there - such a lie, cause we stayed the whole time waiting and we are not in a hotel, we are in an airbnb, so there’s no lobby to go. Besides it, we tried to reach the gay on telephone thousands of times and he didn’t even pick up. Simple advice: DON’T DO ANY TRIP WITH THESE AGENCY.
Excellent facilities
Excellent building that shelters this holding
Profesionalismo máximo. Todo coordinado, el personal, los guías, los transportes. Son puntuales, responsables, todo es de primera calidad.
Pésimo servicio
Deli
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