Las Vegas, United States
3150 N Tenaya Way #350
N/A
+1 7027330320
My mom was put in hospice unexpectedly. I chose NA on a recommendation from a friend. I was so happy with the service they provided! Nurses came in every 4 hours to make her comfortable. They would even adjust her in the bed so she wouldn’t get bed sores... even though she was going to die. She passed peacefully and comfortably!
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My mother was brought into hospice on Wednesday night the 28th of October. She passed at 9:40am on the 31st. The nurse that was working each day I came to see my mother, her name was Thelma. It was as if that beautiful woman knew me for years. Her eyes were comforting and being an only child alone in this process Thelma was a gift from God. The place was peaceful and cheery and I couldn’t have asked for a better way to deal with this end of life issue. I’ll never forget Thelma. Ever!!! I’m so very grateful and recommend this place if you need hospice care.
This was my first experience with Hospice. The care my father received was wonderful. The Nurses, CNA’s all the way to kitchen staff were so kind. They were patient, compassionate, and consistent to keeping up on all my dad’s needs. Doctor Wheeler was amazing aiding in my dad’s needs, even while teaching his students. The world is a better place knowing we have caring souls like these hard at work. I am so thankful that there was a facility like this for my dad as he transitioned to his life’s end. I can’t say enough but you made our families experience so much better. Bless all of you for your help.
Went to pick up belongings of my significant other's deceased parent. Called two to three times that day to double check when we can pick up his belongings. We were told they were open 24 hours and can pick up the belongings anytime. Got there late in the evening and was told belongings were locked. Housekeeper won't be back until morning. We were never told that belongings would be locked at a certain time. The receptionist was very rude to my significant other when i went to the breakroom. He was told \I hope you learned your lesson\. I came back from the breakroom and was told of the situation. I told her our situation and we needed the belongings immediately. We drove eight hours in a rental car to the hospice to pick up the belongings and we needed to drive back and catch our flights. A lady in scrubs came with the keys and retreived the belongings, once I took control of the situation. Once we retreived the belongings, we checked to make sure everything was there. I once again went to the breakroom and the rude receptionist was very impolite to my significant other. I was only told she was rude once my significant other and I left the hospice. The staff needs to be trained properly. Who takes advantage to scorn a distraught person who just lost a relative? She was very unprofessional. She was never once rude to me because I was stable and coherent, but she was rude and scorning him when he is in the weakest state of mind. Visitors be mindful of the rude and uninformative staff and make sure you take control of the situation. Be sure to keep calling to confim you have the correct information you need.
Its hard to loose your wife of 20 years, but I am so glad I took her here. We are Unitarians and when they asked me what Faith we were i said all of them, and for 8 long days, someone from a different Faith came to visit, when she passed on my birthday, the last visit was from a Rabbi and he asked ever so gently \Can I do anything? Should I go?\ (sorry I'm crying 2 years later) and I said \Please give me your best prayer\, and he sang the most beautiful prayer I ever heard. They took very good care of her, let me sleep by her side and made sure she did not suffer, Thank you Nathan Adelson I will never forget!
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