Las Vegas, United States
3400 Paradise Rd
N/A
+1 7027845700
The rooms were very clean and comfortable. Relatively quiet and respectful clientele. Stayed for a soccer tournament with the family and we had a great experience. The manager/staff were very helpful with some issues regarding the booking process(was 100% our fault but they still helped). The pool area is nice but the hot tub was closed for covid. Only thing is that there is not breakfast as an amenity.
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Staff was great and I enjoyed the pool area. Very relaxing. Ig@corythephotographer_
Need some help with their facilities, but for the Most part the hotel is Amazingly Awesome and Great facilities. Love the outside patio area near the pool. Beautiful rooms, but they are a little small and the beds are Full and Not Queen. That's the only complaint besides the refrigerator's (more then one) do not work well. They froze all my Wonderful leftovers from Nacho Daddy & other restaurants. They did make up for the Huge mix up by giving us the PRESIDENTIAL SUITE!!
I booked a same day reservation , and when I arrived to the property I was told my reservation could not be found and the front desk agent created me a new reservation. I was double charged for the new reservation & the booking.com reservation. I spoke to the manager John Carlo who assured me it was just a pending transaction and it would be dropped. The charge did not drop it was finalized. I called the hotel and spoke to the manager Alan di Leo who said he couldn’t find the charge , I sent him a screenshot of the charge on my bank statement and he still said he could not find it and basically refused to help me any further. The hotel was nice but if they screw up your reservation your basically on your own
AMAZING customer service, rooms come with complimentary vouchers for drinks and dessert. Covid 19 safety procedures were enforced and followed by staff and customers. My room was clean, affordable, and the bedding was SO comfy!
Been here for a whole month on a training, and everyone has been absolutely amazing from Johnny the bartender , Carlos the chef , to Tyler the manager , everyone remembers your name an has made me feel at home , hope to see you guys every year with my continued training , thanks all
Absolutely loved my stay here. I highly recommend the Renaissance Hotel!
Nice hotel but they also have. Bar on site. The bartender, Deborah I think was her name, made me feel like I was a regular. Great atmosphere
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