Escondido, United States
1325 Las Villas Way
N/A
+1 7607411047
I can't say enough good things about Las Villas. I moved my brother in January during the covid pandemic and the entire staff has been totally professional and caring to his needs. He received both vaccines in the month of January way ahead of most visualities, He is in need of some special care and every one from the Office staff, front desk, nursing, house keeping and maintenance are always there when he needs help. He has never eaten so good in his life the food he says is excellent. We Only assume that living there will just get better once everything gets back to normal. The staff Im sure is under tremendous pressure and they still remain friendly and caring . I would highly recommend Las Villa to anyone needing assisted living.
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I had to move my sister out of here after she fell and waited for almost an hour for help after pushing her help button. We were assured that they would accept a 2 week notice due to the circumstances but they took the entire monthly rent and I can't even get a reply to my email and phone calls regarding a refund of the balance.
My mother has been here for over a year. She is suffering with Alzheimer's and is wheel chair bound. Although she has her own room, she is not being challenged mentally or physically. The room is not cleaned by staff or is she required to change her clothes. My sister and I have bought her clothes to wear but they disappear soon after we bring them. Many times she is wearing old worn out clothing that belongs to someone else The food served to the Dementia patients is not appealing nor nutritionally acceptable. There never is any toliet paper, ever. I am not happy with the lack of supervision or interaction regarding the patients. I often see the staff chatting with other staff members, instead of caring for the residents. As soon as we find a more suitable environment for my mother, we will move her.
My 96 year old mother and 103 year aunt were both residents at the facility. They were in different wings because of the type of care they required. The first comment I would make is the facility is well staffed, caring and very professional in the care of their residents. The place is clean and well maintained. The dining area is welcoming and the food service is very good. A nice variety of meals are available so that you can have meals tailored to your loved ones. For those who are able to join in to activities they have a reading club, workout group, bingo, and reading available. It is always hard when you have to take a loved one from their home but when I found Las Villas Del Norte I knew we had made the right decision. If you are looking for a place where your loved one gets the right care, then I would encourage you to take the time and visit this facility. My mom has since passed but my 103 year old aunt is still thriving. Good luck and God bless.
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