Lasalle, Canada
6767 Newman Blvd
N/A
+15143360330
Brought in a new pair of shoes to put a rubber sole to protect them. Did not expect to see more damage than protection. When I get them back, there are scuff marks all around both shoes, probably from his tools filling the rubber sole. a good layer of leather was remove from the sides of my shoes. when I ask him if he can do anything about it, he just said it is normal and it is supposed to be like that. it took him 10 days to put those rubber sole and it was not even properly adhered to the shoes.If you care about your shoes at all, I would not recommend you to go to this place.
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brought a large travel bag for restiching on Feb 23 and got a receipt saying that it will be ready the 28th evening, so I went on March 1st to pick it up, only to ear that it is not ready yet was told to come back the next day. Before going on the 2nd, I called to check if it was ready, I was told not yet, so I started to complain that I need my bag to travel. I was told that I will received an email as soon as it is ready. Got an email on the 2nd afternoon saying that my bag was ready(finally). When I went in the evening to pick it up, he handed me a purse????? When he finally found my bag, of course it was not done yet and he told me to come back tomorrow. That's when I lost it... Told him that I am not leaving without my bag and to do it NOW. It's only a 10 minutes job, so do it now. He was not happy, but I was patient enough. Bottom line: if you want good service, DON'T GO THERE
I've brought in a few things and never had any problems. I was really happy with the service
Great service!
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Deli
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