Belleville, United States
177 Franklin St
N/A
+1 9737486900
A nice place and fun
like
I just started going to this laundromat due to the coin shortage and not being able to get quarters to put into the coin-operated machines in my building. I went tonight (Tuesday, November 3) after work around 4:30pm and needed to add money to my card. I went to the ATM, put my card in, entered my PIN and waited an unusually long time and then the machine didn’t process my request for cash (20) It just went back to the first screen. I stared in disbelief as I wasn’t sure if it processed the cash withdrawal without giving me the money. I lost one job due to the pandemic and struggling financially so you can imagine my stress! I waited a long time for someone to help me but in the meantime I logged on to my PNC acct to see if it showed I got cash. A woman appeared (not too tall with short, dark hair) and I asked her for help. I told her what happened and she didn’t really understand what I was saying as English was not her first language. She appeared to be annoyed that I was asking her for help and I felt dismissed. She managed to say she didn’t know anything about the ATM only the washing machines. I asked for the owner and she said he wasn’t there. Clearly, she was NOT concerned about what had just happened to me. I was left feeling frustrated, worried and annoyed. I did have about 6.00 change on my card so I put 2 loads in then I walked down to Stop N Shop to the ATM there for cash. What a night! I haven’t had any issues until tonight and I have to say I am very disappointed in the employee who didn’t seem to care about my experience. I will continue to check to see if the 20 that I didn’t get shows up on my account.
Have been coming to this place for years. Has been decent. Workers are nice. Today’s experience has left me to leave a bad review. I put money on the card and it was not registering. Told the worker who called the owner and owner says I never put money on the card. At this point at had put three 20s three different times. One 20 didn’t register. I was accused of lying. Excuse me why would I lie when I already put 60! Now they are telling me to put more money and they will get back to me. If I put my money now I want to use it now. The young man here seems nice but is unable to do anything. The owner refuses to do anything and won’t provide his information for a report. He wants me to leave my information! He is crazy and obviously doesn’t value his customers! That’s not the type of person I want to give my hard earned money to during a pandemic no less! Avoid. There are plenty of other places to go to!
Nice and clean Machine always available and dryers are always working
Spacious, clean and not crowded on a weekday-evening. And the late hours are a plus!
Deli
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