Lausanne, Switzerland
Avenue du Mont-d'Or 48
N/A
+41 840900900
Used a few times and cars are always heavily damaged. Without a formal check-in or check-our process you’re in their hands when it comes to damage on the car. Without proof, they withheld the deposit (1,000) to use for repairs. I would strongly avoid. Competitor hire-cars up the road might be slightly more, but not if you get charged for damages. These cowboys are cheap for a reason.
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Very helpful staff, anyone can rent a car in Lausanne any time of a day. Car rental service is always there to help you. The Renault cars are brand new. It looks like we were the first people to drive them! Very very satisfied!
Amateur service Having a car rental service 24/24h 7 days a week in Lausanne sounds convenient. However, our experience with SWISS Rent Car was not satisfactory. We rented a car online, went to the offices and were told they had no cars available. We were told there was a problem in the system that was allowing customers to rent cars even if they had none available (although I had read another reviewer having the same problem months before us). So he offered us a BMW instead of the car we rented, for \just\ 200 CHF more. Since we did not need a BMW we declined and then suddenly he offered us a brand new Clio he had in the garage (even if he had clearly stated before he had no cars besides the BMW). I really don’t like having the impression that someone is trying to fool me. We were (we felt very unnecessarily) reminded that if we returned the car with a scratch or dirt stains in the seats, we would be charged 1500 CHF. Finally, after we left (later than expected), we realised the car did not have the vignette, required for Swiss highways, even if we were told it had it and was written in the contract. So we had to go back to the agency when we were already leaving. Briefly, it might be a convenient option, but the service we had was rather amateur and it was one of the most expensive car rentals in Lausanne when we checked.
Exellent rapport qualité prix , super sympa et je recomande vivement pour vos location transport , touriste ou utilitaires
Je recommande vivement
Je recommande vivement.. Personnel pro et accueillant
agence très sympa, bon véhicule, propre, état des lieux ensemble, formalités rapides.
ENFIN !!!! Enfin une agence de location de voiture ouverte 24/24 ! Par ailleurs, un service à la clientèle IMPECCABLE !! C'est tellement rare, que ça mérite d''être souligné ! Bravo et merci aux collaborateurs de l'agence de l'agence pour leur professionnalisme, leur sourire, leur gentillesse et leur efficacité !
Deli
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