Laval, Canada
709 Boulevard du Curé-Labelle
N/A
+14506877778
Where do I begin? Initial consultation with this florist ended up being a half hour delay on a very busy itinerary for my fiancee and I coming from out of province. Christelle aka Coco lacks proper communication in terms of reassurance, follow-up to inquiry, and understanding clients vision. Furthermore, an excel spreadsheet is not considered to be a formal contract which we never received several months after the consultation. How can you be certain with a florist when they are already lacking prior to your big day, red flags for disappointment everywhere. Gladly will part ways with the 100 non-refundable cash deposit as a pity farewell. Look elsewhere.
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We ordered our wedding flowers with Christelle and it's the best decision we've made. She's super professional and she made the best flower arrangements. I received so many compliments about the flowers. The day of the wedding, the supplier couldn't provide all the colors we agreed on due to the pandemic but she called me and reassured me that she will find a way to make it look good and she was right. Thank you Christelle for your amazing work \u003c3
If there is 0 I would give them 0. Very unprofessional and disrespectful to the customer. At the first visit she (Christelle) was in such a rush to make a quick quote and finish the meeting. Then after making up our mind and deciding to go with her, I called twice to ask her a few more questions and book an appointment to see her for the contract but she was not available. I left 2 messages with her colleague, leaving my name and phone number to call me back but she never called. I have been waiting for her to call me for a week now. They might be doing a nice job but they are very disrespectful to ignore the customer’s calls.
Partys, wedding, grad, new born, funerals ( i hope not), chocolates, souvenirs and much more , this is the place, beetween a top service and a mind blowings results this is my go to for every event. Amazing local business, and an amazing family ta takes cares of you when u get there. 10 stars if i could.
The most amazing floral arrangements accompanied by stellar customer service!
Deli
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