Laval, Canada
1805 Autoroute Jean-Noël-Lavoie
N/A
+15142287384
Amazing service from the salesperson Nicole Roger! I totally recommend her.
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Great service from Chrystelle. Very clear explanations and advice. We highly recommend this place.
Shady and confusing process for our in-ground pool, lots of point of contact, you almost have to manage the process yourself. Lots of costs are added along to project that could have easily been highlighted in the beginning. For 50K I would expect much better service. Everyone we interacted with were very nice, but with wrong information on date, price etc...
After 1 month waiting on car shelter (delivery was supposed to arrive 3-4 weeks), I call and I'm told that they cancelled my order. I can see the transaction on my credit card since day 1. They never called /email... Or anything... . Now the only option there giving me is to buy again and wait another 4 weeks...
Simply a nightmare, you will take all the promises at the beginning and then you have to run to contact one after the other to have your stuff done. Started by not making the plans as it should be , city refused it and I had to pay 1500 to sub-contractor to do the grading plan for me and Trévi said it’s your problem not ours. 3 weeks late to start the project , charged me around 800 more as I have a cement slab on the spot or the excavator will leave the site, the project manager didn’t tell anything about that when he pass with me 1 hour on site to discuss the project. Materials arrived Missing some parts , another week of wait, heater is not available, another month waiting, finally ended by sending the wrong one ( propane and I have requested a natural gas ). You call the company to ask for what your missing, they send you to the project manager, project manager send you the sales man and the cycle continues. Ended by doesn’t have the salt water system, I have to buy it elsewhere and I pay for it 1500 and they reimburse me only 1000. Simply a disaster, never think about it or you will regret alot.
Deli
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