Lawrence, United States
835 Massachusetts St
$
+17858409811
N/A
I booked an appointment for about 30 minutes before store opening on a Sunday. With two small children at home in Topeka (a 30 minute drive), i was grateful this was an option. However, I arrive and the staff had not been given notice of my appointment booking. Not only did they welcome me in, they acted like I was doing them a favor (I’ve worked retail, I was not.) delightful experience from start to finish. Lawrence lulu Customer service is 11/10.
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Seriously stellar customer service! Every single time I walk into the store, there are sales associates ready to help and answer any questions. Every one of them is incredibly knowledgeable about the products in the store. If they don’t have a product in stock, they’ll find it for you. I went in to purchase another one of their awesome masks, I had already purchased two and wanted one and a lighter color. I'm a teacher and they’re the only masks that stay put when I’m lecturing. They didn’t have it for me in stock, so they found one in Kansas City and had it shipped to me. I also came in with another request, not to get into all of the details but long story short, they helped me with the issue and we’re completely awesome and friendly in the process. Of course I love Lululemon products, but I want to reiterate how awesome the customer service is at this store! I will be a customer for as long as they’re open!
picked up a pair of shorts that we called about & arrived a couple of minutes past closing and they let us in to pick them up and look around! super good customer service and the sweetest employees!
I really don't want to like the Lululemon stuff. However, its absolutely fantastic. The staff at this Popup(Hopefully) Permanent location couldn't be more helpful. They really know the products they are selling and offer genuinely good feedback. They do a great job being warm and welcoming even having to wear masks all day.
My wife loves their stuff.
Super friendly staff! Everytime I visit this store, I end up leaving with items, the sales staff is helpful. I highly recommend this store
Great! Employee's said hi, ask what they could help me with.
Friendly, helpful staff, and amazing collection!
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