Lawrence, United States
2223 Haskell Ave
N/A
+1 7853710160
Wheelchair-accessible entrance
Grady was great to work with. He was very attentive to my needs and what I needed. Will highly recommend these folks to my friends needing a storage unit.
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Since move in December of 2017, my monthly cost has increased from 112/month to 137/month. All of that would be perfectly fine, but the maintenance on the premise is very lackluster. The tarmac has been degrading since fall of 2018 and it is in a much worse condition to where you are unable to drive by the keypad. Furthermore there have been abandoned cars since move in.
The associate that assisted me was very helpful and the units are very spacious, clean, and reasonably priced.
If i could give 0 stars i would. This place is a joke. I have been there five times in the past month and no one has been there each time. I finally was able to pay my payment today after waiting 45 min for someone to get back to the office. Each month i am charged a late fee and have to pay for a new lock because when i go to the office to pay the payment no one is there. I was able to speak to the manager today. He laughed when i told him i was mad about paying late fees and lock fees because no one is ever in the office to accept my payment. He also stated that there will never be someone in the office for their full office hours. After that he told me i could use the drop box which this location does not even have. I asked for his bosses number which he refused to give me. Please whatever you do, do not store your belongings here. Will be moving my belongings out a soon as possible!!!
Used public storage multiple times. Customer service is always amazing. Never had any issues with my unit.
Deli
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