Leatherhead, United Kingdom
Oxshott Rd
N/A
+44 3456779412
Wheelchair-accessible entrance
Always go here great shop and petrol station! Staff very friendly too makes all the difference
like
What you expect. Organised
Nice and clean forecourt, well stocked with plastic gloves.. inside the shop also clean, staff is very nice.
Really poor customer experience and service. The gloves at the pumps are empty with no signage at each pump directing you to the single location of the gloves. The member of staff thst served me today had a terrible attitude and dreadful customer service (dark brown Bob hair style lady). They are running a 1 customer in shop process but strangely aren't using their window till as well. My recommendation is to use the other local fuel stations, there are 2 others in Leatherhead
Just to say, the changes stemming from the dreaded virus have filtered into all services. Gone are the days of freedom to enter a shop without first following strict rules, for our own good I suppose! As such, only one of the three rows of pumps acfept cash. You might end up waiting in a long queue if a lot of people want to pay cash. Then only one person is admitted at a time in the paying kiosk. So, if someone in front of you is shopping for other stuff, you have to wait outside until the person has finished. There were two assistants when I was there, one was at the till the other doing nothing behind the desk, the new normal? They need a rethink, and we all have to learn new tricks. Enjoy and stay safe
Deli
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