Leduc, Canada
7610 42 St unit 1
N/A
+1 8665019091
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I am obsessed with Pampas Grass, it is so versatile. I switch up my arrangements each week. Luxe B is the ONLY way to go when ordering Pampas. They make sure each piece is perfect! It also all smells amazing and will give a little something extra when people go to admire them! They have curated everything with perfect vases and accessories. you can tell everything is handled with care \u003c3 Amazing customer service as well!
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I love their pampas! The quality is amazing, and they smell pretty good too. I'd be in line to order that scent on day one! I got their pampas for my baby's Baptism, and couldn't help but make a pampas-grass filled Christmas Tree!
I can not rave enough about Luxe B and the ladies that work there. I have received some for presents and I have also bought my own. I am obsessed! I LOVE the smell of my grass and the beautiful packaging it comes in! I see Pampas/other products in stores and online and they don't even compare to what they sell. You can not got wrong ordering or going for a visit at the store front :) Thank you M and Ladies
Absolutely adore my pampas and vase topper I just picked up. It suits my space perfectly. Just need to find more big vases and I’ll be grabbing more.
I cannot say enough good things about this company! For starters they are women owned and operated which is amazing to see. They also provide a level of customer service that you rarely see, any questions I had prior to ordering they were happy to answer. When I received my order I was thrilled. They were even more gorgeous in person and complete my home! I will definitely be ordering again!
I had ordered the faux pampas grass stems and they are absolutely beautiful. There was a scent to them. It didn't bother me too much, but I can see how it might be a bit strong for others. Aside from the stunning product, I was very impressed by the customer service. I had ordered 6 stems and 2 of them had a bit of an issue. The company responded pretty quick and they sent me 2 replacement stems. All in all, would definitely buy from them again!
I received my pampas grass today. I sent an email to their customer service after reading reviews about scents in the grasses asking for unscented. My grasses arrived scented and look nothing like the photos. I ordered bleach white pampas grasses and received one white and 5 beige....unacceptable. I am a retired business owner with lots of experience, unfortunately this is not the way to do business. Be very cautious when placing an order. As a small business owner your comments are unprofessional and your customer service skills are extremely poor. You need to spend time and look at the email I sent to your customer service department concerning scents. I clearly stated that I do have allergies after realizing that your grasses are scented. I did not received the colour ordered. This review was posted one hour after receiving my shipment despite what the owner said in her response. Your remark such as if I had time contacting your customers...I read your reviews and that’s was enough. However your product was taken to goodwill.
The staff was amazing when I picked up my curb side order, so friendly and welcoming! I am so impressed with the packaging and the product. It is so beautiful and looks great anywhere in the home. I can't wait to order more things as this is an amazing company I definitely recommend to everyone!! Thank you LUXE B pampa grass for your excellent service \u003c3
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