Leeds, United Kingdom
53, H-K Crossgates Shopping Centre, c
N/A
+441133909703
Has some OK prices, but some of the newer staff are unhelpful. If you are buying second hand hardware from them, its worth mentioning that their quality checks are inconsistent and somewhat lacking. I bought a 3DS from them, but was refused a trade in for it despite it being in the same condition it was in when I bought it. The shop itself is rather small, and over time it has increasingly been filled with junk like Funko Pop figures, meaning there's less room for games and consoles. If you're looking for pre-owned games, the CeX around the corner might be a better option.
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To be honest, I'm kind of glad this store has closed down! It was a game shop falling apart due to bad pricing and what was TERRIBLE staff!! The staff who worked in this store were absolutely disgusting and had an attitude vibe of why should I even care almost everytime I visited. When you compare that to the kind of staff you get in CEX or even the staff you had in former game stores in Cross Gates like Gamestation or Blockbusters, this store had the absolute worse in my opinion! In terms of the store itself it was pretty small and pretty messy. Everytime I visited it was always a struggle looking around as the isle's were way too small for more then a few people to stand in. Overall this store was nothing special and I hope that if another game store does open in Cross Gates to replace this one, they at least think about hiring other staff who were not the ones formerly working in this old store!
Much better staff in this store than the central Leeds store, If you want to be spoken to with respect and treated like a valued customer go to this store instead.
Manager is a horrible person to deal with. They had priced something wrong in the shop and then rather than apologise he removed it from the shelf and spouted rules about time to investigate. He was rude, unhelpful, unsympathetic and unwilling
Prices a bit hefty but still a good shop.
I saw a few ridiculous mispricings like a 2nd-hand copy being worth more then a new one and when I asked the manager about them he just ignored me
Unfriendly staff and over priced pre owned games . Told me an A graded iPhone 6 had screen burn just because they didn’t want to match the price I’d been given elsewhere . Took it into Apple where they confirmed it had no screen burn . Very bad customer service and an all round bad experience
Really bad trade prices, you will lose a lot of money here.
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