Search Icon

Holly Bank Surgery

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Leeds, United Kingdom

cravenroad-medicalpractice.co.uk
Family practice physician· Doctor

Holly Bank Surgery Reviews | Rating 2.7 out of 5 stars (5 reviews)

Holly Bank Surgery is located in Leeds, United Kingdom on 1 Shire Oak St, Headingley. Holly Bank Surgery is rated 2.7 out of 5 in the category family practice physician in United Kingdom.

Address

1 Shire Oak St, Headingley

Phone

+44 1132953540

Accessibility

Wheelchair-accessible toilet

Open hours

...
Write review Claim Profile
E

Ellie Thompson

My nurse Carrie was absolutely wonderful, always so warm and welcoming, she makes every trip to Holly Bank so easy and cheerful!

A

Alex Haigh

Lovely staff, very caring doctor's who go above and beyond to help you! The wait can sometimes be a bit long but if you've got a free day just take a book or some such to pass the time. I honestly don't understand where all the car reviews are coming from, I have had nothing but good experiences here!

K

Katerina Dobbin

In the past I have had a few bad experiences at this GP surgery, however this past month they seem to have a new receptionist she has been polite and friendly every single time I've called or been Into the surgery! There is also a nurse called Yvonne who treated me this morning, she is so friendly at makes you feel at ease!

M

Mathew Haskell

The doctors that i have seen have been really nice and always want to help, however they are truly let down by the majority of the reception staff, i think in the years i have been here i have found 1 lovely women on reception but that is it. The other day a receptionist was horrible over the phone to me and said \ i told you i have no appointments! if it's that bad go and sit in A&E!\ Which i think is disgusting, especially when 111 told me to call my doctors. I had to wait until i could call 111 back for an out of hours appointment, something not suggested by the receptionist.

T

Then there were three

No stars sadly at all (had to put 1 star in order to post a review) as I would not recommend this practice or Craven Road. I waited over an hour on a few occasions just for a 10 min appointment. I feel the doctors do not provide proper health care advice during appointments, maybe due to be over stretched? On a few occasions I felt the doctors have not believed a genuine health issue and passed it over as not important. I have also found the doctors don't listen at all. One particular doctor I didn't want to see, as I found her very unhelpful. So I made another appointment again to see another doctor, but was given this particular doctor over again. There is a major lack of support and advise. I wouldn't normally spend time writing a review, but needs must. I have felt messed around as a patient with this being the worst surgery I have been to. These patient experiences should NOT be happening at all, so please look at how to run the surgery better for all future patients. And yes I do contribute each month to the NHS.

Top 10 companies in Family practice physician category

Close