Leeds, United Kingdom
6 Headingley Ln, Headingley
N/A
+44 1132200040
Rentinc is run by some genuinely nice and helpful people. They will do their best to make sure you are happy and are not looking to rip you off at all. Matthew has always been a pleasure to deal with.
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The maintenance has not always been on time. A job was scheduled three times in a week with none of them being done. Another maintenance job was not attended and when I called they were just like “oh he went to the wrong address.” Can’t you at least say sorry? Rescheduling everything else, waiting all day for the maintenance and disinfecting everywhere after another person came into my flat in a pandemic is stressful enough. The worse is having to continue like this everyday with no certainty and things still broken. Funny that every time I called about an undone maintenance job they ask if you were home all day, when I said I was home all day they would say the maintenance team has keys you don’t have to stay in. You think I would be reassured by that of WHAT? If you don’t attend your maintenance on time then the schedule confirmation email is useless (oh and the emails don’t always get to you, not in inbox, not even in junk box).
Ruta has gone above and beyond for myself and my partner. No job has been too big or too small and she has managed to get them done very quickly! She is very polite and helpful and will listen to any problems and try to figure out ways to resolve them with minimum hassle.
Especially thanks to Conor; all signed up and ready for the move in 2020. Conor was really quick in getting back to me with regards to viewings, and was always available to help with documents. All the RentInc team have been really understanding of our needs, especially with deadlines for documents. Everything has been really quick and clear. Thank you!
RUTA has been a pleasure to deal with from the start of our tenancy. quick updates/emails and maintenance is always quickly carried out when requested. Glad to have renewed my tenancy with this letting agency
Deli
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