Leeds, United Kingdom
Sandleas Way
N/A
+443335776694
BEWARE OF THIS COMPANY. We ordered a rug, but 6 days later, no response from the company about delivery. Tried calling customer services number 14 times and every time they hung up the phone on us. Tried emailing as well, but they did not reply. Now emailed to try and cancel order, but they have not responded to that email either. Look at their Positive reviews! Obviously written by themselves!!!
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Rug did not arrive. They ignored my email and put the phone down on me. Their live chat is more dead chat - they don't respond to that either. Obviously some sort of scam. Do not buy from this company! I would like to leave 0 stars for this company, but 1 seems the lowest you can go.
What an atrocious company! No rug arrived.No refund . Phone cuts out, emails not answered and live chat only worked once.Finally told I have been refunded and categorically have not ! Opened PayPal dispute which I will escalate if not refunded and will seek legal advice if not refunded. DO NOT BUY RUGS HERE\u003e Had to click a star to be able to post this but did not want to give one star.
Large quality shaggy rug which is the perfect Christmas present for a special someone.
Really happy with the quality of the product. The ideal finishing touch for our living room.
Very poor customer service I ordered a large rug for 320. delivery time was 3 to 5 days after calling more 10 Times final received my rug after 2 weeks they promise me a goodwill never received anything.
Items never arrived, rug mountain blamed DPD phoned DPD they never had an item to deliver, rug mountain clearly a scam strongly advise against using them. I'm still waiting for them to refund me they say it takes 4 days to process
Deli
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